Privacy Policy

Effective Date: July 2026

CYB3R Media Marketing Solutions - FZCO ("CYB3R Media", "we", "us" or "our") is committed to protecting your privacy and handling your personal information in a transparent, secure and lawful manner.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit www.cyb3rmedia.com (the "Website"), contact us, request our services, subscribe to our marketing communications or otherwise interact with our business.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

CYB3R Media Marketing Solutions - FZCO is the data controller responsible for your personal information collected through this Website.

Registered Company

CYB3R Media Marketing Solutions - FZCO

Registered Address

IFZA Property FZCO
Building A1, Dubai Digital Park
Dubai Silicon Oasis
Dubai 12146
United Arab Emirates

Website: www.cyb3rmedia.com
Email: info@cyb3rmedia.com

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us using the email address above.

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected through:

• Our website.
• Contact forms.
• Consultation request forms.
• Newsletter subscription forms.
• Email correspondence.
• Telephone enquiries.
• Social media interactions.
• Meetings and consultations.
• Any other communication between you and CYB3R Media.

This Privacy Policy also applies where we collect personal information during the provision of our services or while discussing potential projects.

3. Information We Collect

Depending on how you interact with us, we may collect different categories of personal information.

Information You Provide

This includes information you voluntarily provide when contacting us, requesting a consultation or subscribing to our newsletter, including:

• Full name
• Company name
• Job title
• Email address
• Telephone number
• Business address
• Website address
• Industry
• Information relating to your enquiry
• Any additional information you choose to provide

You are under no obligation to provide this information. However, without certain details we may be unable to respond to your enquiry or provide our services.

Information We Collect Automatically

When you visit our Website, certain technical information may be collected automatically.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Geographic location (approximate)
• Language preferences
• Date and time of access
• Clickstream data
• Cookies and similar technologies

This information helps us understand how visitors use our Website and allows us to continually improve its performance, security and user experience.

Information We Receive From Third Parties

We may receive information from trusted third-party providers including marketing platforms, analytics providers and customer relationship management systems where you have interacted with our advertising, submitted information through integrated forms or otherwise consented to share your information.

This information is only used for the purposes described within this Privacy Policy.

4. How We Collect Your Information

We collect information in several ways, including when you:

• Complete a contact form.
• Request a consultation.
• Subscribe to our newsletter.
• Contact us by email.
• Communicate with us by telephone.
• Engage with our social media accounts.
• Download resources from our Website.
• Interact with our advertisements.
• Use our Website through cookies and tracking technologies.

We only collect information that is reasonably necessary to provide our services, improve our Website and communicate effectively with prospective and existing clients.

5. How We Use Your Personal Information

We use your personal information for legitimate business purposes, including:

• Responding to enquiries.
• Arranging consultations.
• Providing quotations.
• Delivering our services.
• Managing client relationships.
• Processing payments where applicable.
• Sending newsletters and marketing communications (where you have opted in).
• Improving our Website and services.
• Monitoring website performance.
• Analysing visitor behaviour.
• Personalising user experiences.
• Complying with legal obligations.
• Preventing fraud and maintaining security.
• Exercising or defending legal claims where necessary.

We will never sell your personal information to third parties.

6. Legal Basis for Processing

Where UK GDPR or EU GDPR applies, we process personal information under one or more of the following lawful bases:

Consent

Where you have given us clear permission to process your information, such as subscribing to our newsletter or agreeing to receive marketing communications.

You may withdraw your consent at any time.

Contract

Where processing is necessary to fulfil a contract with you or to take steps prior to entering into a contract.

For example:

• Preparing quotations.
• Delivering marketing services.
• Managing ongoing client relationships.

Legitimate Interests

We may process your information where it is necessary for our legitimate business interests, provided those interests do not override your rights.

Examples include:

• Improving our services.
• Analysing website performance.
• Responding to enquiries.
• Preventing fraud.
• Protecting our systems.
• Developing our business.

Legal Obligations

Where we are legally required to process or retain information to comply with applicable laws, regulations or legal proceedings.

7. Marketing Communications

If you subscribe to our newsletter or opt in to receive marketing communications, we may send you information about:

• Company news.
• Marketing insights.
• Industry updates.
• New services.
• Events.
• Special offers.
• Educational content.

You can unsubscribe at any time by:

• Clicking the unsubscribe link contained within our emails; or
• Contacting us at info@cyb3rmedia.com.

We will never send unsolicited marketing communications where consent is required by law.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve functionality, analyse visitor behaviour, enhance user experience and support our marketing activities.

Cookies are small text files stored on your device when you visit a website. They allow websites to recognise returning visitors, remember preferences and provide valuable insights into how a website is used.

The cookies we use generally fall into the following categories:

Essential Cookies

These cookies are necessary for the operation and security of our Website. Without them, certain functionality may not operate correctly.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting anonymous information such as pages viewed, session duration and user behaviour. This information allows us to improve website performance and user experience.

Marketing Cookies

Marketing cookies help us measure the effectiveness of our advertising campaigns and deliver more relevant advertising across third-party platforms.

When required by law, cookies that are not strictly necessary will only be placed on your device after you have provided your consent through our cookie consent banner.

You can modify or withdraw your cookie preferences at any time through your browser settings or our cookie management tools where available.

9. Third-Party Services

To provide our services effectively, we use trusted third-party providers. These providers may process personal information on our behalf under appropriate contractual and security safeguards.

Our current providers may include, but are not limited to:

• Google Analytics 4: Used to analyse website traffic, visitor behaviour and website performance.
• Google Tag Manager: Used to manage website tags and analytics implementations.
• Google Ads: Used to measure advertising performance, conversions and deliver relevant advertising.
• Meta Pixel: Used to understand advertising performance across Meta platforms and improve the relevance of advertising campaigns.
• LinkedIn Insight Tag: Used to measure campaign effectiveness and better understand how visitors interact with our Website after engaging with LinkedIn advertising.
• HubSpot: Used to manage customer relationships, enquiries, marketing automation and sales communications.
• Mailchimp: Used to manage newsletter subscriptions and email marketing communications.
• Brevo: Used for marketing automation and transactional communications where appropriate.
• Zoho: Used for customer relationship management, business operations and related services.
• Microsoft 365: Used for business communications, document management and email services.
• Google Workspace: Used for business productivity, collaboration and email management.
• Cloudflare: Used to improve website performance, reliability and security, including protection against malicious activity.
• Stripe: Used to securely process payments where applicable. Payment card information is processed directly by Stripe and is not stored by CYB3R Media.

We may introduce additional trusted service providers as our business evolves. Where we do so, this Privacy Policy will be updated accordingly.

10. Sharing Your Information

We treat your personal information with the utmost care and confidentiality.

We may share your information only where necessary:

• With trusted service providers acting on our behalf.
• With professional advisers, including legal, financial or insurance advisers.
• Where required by law or regulatory authorities.
• To establish, exercise or defend legal claims.
• During a business restructuring, merger or acquisition where legally permitted.

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

11. International Data Transfers

As an international business, your personal information may be processed or stored outside your country of residence.

This includes transfers to service providers located in jurisdictions including, but not limited to, the United Arab Emirates, the United Kingdom, the European Economic Area and the United States.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place. These may include contractual protections, adequacy decisions or other lawful mechanisms designed to protect your personal information in accordance with applicable data protection legislation.

12. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations and resolve disputes.

Unless a longer retention period is required by law, we generally retain information as follows:

• Contact enquiries - up to 24 months after our last communication.
• Consultation requests - up to 24 months unless a client relationship is established.
• Newsletter subscriptions - until you unsubscribe or request deletion.
• Client records - for as long as reasonably necessary to fulfil contractual, legal and accounting obligations.
• Website analytics - in accordance with the retention settings of the relevant analytics platform.

When personal information is no longer required, it will be securely deleted or anonymised.

13. Keeping Your Information Secure

We take appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, misuse or destruction.

These measures include, where appropriate:

• Secure website encryption (SSL/TLS).
• Access controls.
• Password protection.
• Secure cloud infrastructure.
• Firewall and security monitoring.
• Regular software updates.
• Internal access restrictions.
• Staff awareness of data protection responsibilities.

While we take security seriously, no method of electronic transmission or online storage can be guaranteed to be completely secure. Users should therefore exercise appropriate caution when transmitting information online.

14. Your Rights

Depending on your location and applicable legislation, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Restrict or object to certain processing activities.
• Withdraw consent where processing is based on consent.
• Request transfer of your information to another organisation where applicable.
• Lodge a complaint with the relevant supervisory authority.

We will respond to legitimate requests within the timescales required by applicable law.

To exercise any of your rights, please contact: info@cyb3rmedia.com

15. Children's Privacy

Our Website and services are intended for businesses and individuals aged 18 years or over.

We do not knowingly collect personal information from children.

If we become aware that personal information relating to a child has been collected without appropriate legal authority, we will take reasonable steps to delete that information promptly.

16. Third-Party Websites

Our Website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, content or security of those websites. We encourage you to review the privacy policies of any third-party websites you visit before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or the services we provide.

The latest version will always be published on our Website together with the updated effective date.

Where required by law, we will notify users of material changes through appropriate means.

18. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights or would like further information about how we process your personal information, please contact us.

CYB3R Media Marketing Solutions - FZCO
IFZA Property FZCO
Building A1, Dubai Digital Park
Dubai Silicon Oasis
Dubai 12146
United Arab Emirates

Email: info@cyb3rmedia.com

19. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable to CYB3R Media Marketing Solutions - FZCO, together with any mandatory provisions of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR), where those laws apply to the processing of personal information.